Contact Us

Phone Numbers:

Member Services
(937) 642-1826 or (800) 642-1826

Use our online forms to apply for service or request non-emergency service through our online account management system.

Our answering service handles all inquiries and outage reports outside of regular office hours, Monday-Friday, 8am - 5pm.

URE 2Access Tech Support
888-256-8348

Temporary service office:

PLEASE NOTE! Our location has changed during renovation of our office building! 459 Allenby Drive Marysville, OH 43040

Drop box located outside front door for payments dropped off during non-business hours.

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Please use the Google map for directions. After turning right on Allenby, follow the road around behind the Holiday Inn Express and turn left into the office park. URE is at the end of the parking lot.

Package and truck deliveries are still being accepted at our main office at 15461 US Route 36 (Get the Google map.) Watch for temporary entrance signs.

Important e-mail contacts:

General service requests

Business account services

CERC Natural Gas

Co-op Connections Card questions

Operation Round Up

Public Relations and Media

Web site